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14-day money back guarantee included if product is not activated
You can purchase from Gear4music with complete confidence and peace of mind. All of our digital products come with a 14-day money-back guarantee as standard.
If you decide you don't want your order, you can return it within 14 days of receiving it. Provided your product hasn't been activated in that time, you can exchange it for a different product, or get a refund.
We will only issue a new product or refund if the supplier confirms that your product has not been activated. At the same time, we will ask them to invalidate it so that it cannot be used in the future.
This does not affect your statutory rights.
For more information, please refer to our Returns and Refunds Information.
If you decide your order isn't suitable for any reason you can return it - just let us know within 50 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.
Eligibility for Money Back Guarantee
Important: For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered." Details of exclusions are shown within the product descriptions. Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software
We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on Gear4music.
In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.
When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.
This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.
| UK & Europe | EU Standard | Gear4music Standard | Gear4music Optional |
|---|---|---|---|
| Return Period | 14 days | 50 days | up to 180 days |
| Standard delivery charges refunded? | Yes | Yes | Yes, up to 30 days |
| Upgraded delivery charges refunded? | Standard costs only | Standard costs only | Standard costs only |
| Free collection on cancellation | No | No | Yes, up to 30 days |
| Free collection if defective, delivered damaged or incorrect item | Yes, within 14 days | Yes, within 14 days | Yes, within 30 days |
We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.
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Key Features
IK Multimedia ToneX Max is the flagship guitar and bass rig software, developed with advanced AI Machine Modelling technology. ToneX Max lets you play through some of the world's most desirable equipment with 1000 Tone Models onboard, comprised of 100 amplifiers and 50 pedal captures. Boasting indistinguishable tone, dynamics and response to the real hardware, you can customise the sound of any Tone Model with traditional controls you will find on the original hardware along with studio-quality processors such as a compressor and IK's latest award-winning reverb algorithms. Intelligent processing means ToneX Max also lets you virtually adjust the microphone of each Tone Model capture using the VIR cabinet technology to find the sweet spot with every sound.
Promising virtually unlimited tones for you to explore, you can expand your collection of Tone Models via ToneNET, an ever-growing collection of official IK and user-generated captures. Browse and demo a selection of historic, iconic or rare one-of-a-kind rigs and load them into your sessions. For advanced users, you can pair ToneX Max with the ToneX Capture (sold separately) to create virtual snapshots of your guitar or bass rig and playback through the ToneX software in indistinguishable quality. You can then share these with the world for all to hear.
Coming as a standalone desktop app, plug-in format and iPhone/iPad compatible app, you can take your tones with you wherever you go. Seamless sync between hardware, software and applications means that you can make adjustments to your sound on any device and see the changes happen in real-time across all your ToneX Max formats. ToneX can also be hosted inside Amplitube 5, the world's most powerful guitar and bass rig playground, opening up new opportunities for creating a customised signal chain with the most accurate rig captures available. Combining industry-leading tones and flexibility, ToneX Max isn't the next step for virtual rigs, it's the new standard.
Product Ref: 251641
A revolutionary virtual guitar rig solution, ToneX combines the accuracy of analog capturing technology with the convenience of software playback. Using advanced AI Machine Modeling technology, not only can ToneX capture the sound of any amplifier, cabinet, combo or pedal but it can then be played back via the intelligent software with an indistinguishable tone from the real thing. Not only that, but ToneX Max offers over 1000 factory preset captures of the most desirable amplifiers and pedals on the market. This can be expanded with ToneNET, an ever-growing expansion of user-generated and official IK captures.
Advanced customisation lets you tailor each capture to your exact needs, with each capture featuring controls for the source's parameters, whether that's the EQ of an amplifier or the drive control of a boutique distortion with authentic realism and response to that of the original hardware. So advanced is the processing that ToneX can separate combo or amplifier/cabinet captures, enabling you to audition different cabinets/speakers with your amplifier without needing to perform two captures. Studio-quality processing such as a compressor and reverb let you add the final touches to your tone to fit your mix, making it the most sophisticated, all-in-one guitar rig solution on the market.
Designed to offer an intuitive workflow for users of all abilities, ToneX keeps you in the creative zone. If you're looking to jam out to your favourite songs or even perform live with ToneX, you can load up the standalone player and have all of the functionality and searching/filtering options to find the right tone and play without restriction. If you're knuckling down and looking to record in your DAW of choice, ToneX also comes in AU, VST 2, VST 3 and AAX formats.
Home to the world's biggest virtual guitar and bass rig playground, Amplitude 5 is the flagship amplifier simulation software on the market. Enhancing your tonal possibilities further, Tonex integrates with Amplitude 5 by adding a huge range of ways to further customise your tone for recording and live performances.
Working just like any other Amplitude section, you can add amplifiers, cabs or pedals alongside any models you own for the Amplitude platform to create customised signal chains from start to finish. The most advanced tonal powerhouse, you can save presets and share them with other users via ToneNET.
Tonex comes with a carefully curated selection of factory captures to cover a huge range of musical genres. If you aren't able to find your sound and want to explore more tones, ToneNET is here to serve you. A growing platform with official IK Multimedia captures and User-Generated captures, you can explore, audition and demo Tone Models directly in the ToneX software or explore them via your regular web browser. With regular Tone Models posted by IK and ToneX users, there's an ever-expanding, limitless selection of the world's best guitar and bass amplifiers, cabinets and pedals.
Whether you're using the standalone software, plug-in in your favourite DAW or using the free mobile app, you can instantly connect to ToneNET and explore official IK and User-Generated tones instantly. Get access to thousands of sought-after, one-of-a-kind amplifiers, combos, pedals and cabs and build your dream rig that you thought you may never get the chance to play through, all in indistinguishable audio quality.
A home base for sharing your captures and tone-creating abilities, ToneNET lets you create a profile where you can upload demos, sound clips and links to interact with other link-minded musicians and users. You can also 'like' and follow other musicians to keep up to date with fellow players around you.
Free with ToneX, you can take the groundbreaking AI Machine Modelled tones with you anywhere with the iPad/iPhone app. Practise, play and record on the go anywhere inspiration strikes with the most authentic amplifier captures or load your own custom rigs for a familiar sound even if you're on the other side of the world to your studio. Unlike any other iPad or iPhone guitar amplifier simulation products, ToneX doesn't compromise on audio quality, delivering the same dynamic response and warmth from the computer counterpart software into your mobile device.
Connect with an IK Multimedia mobile interface and practise, jam along or record wherever you may be, whether that's backstage, in a hotel room or just out and about! Integrate into your existing mobile recording setup with both standalone application or with the AUv3-supported format to load inside AU hosting apps such as GarageBand, Cubasis 3, Auria Pro and many more.
The same tonal shaping options are available to customise any sound in your ToneNET. Use the built-in compressor, pre and post-EQ, noise gate and beautiful stereo reverb from IK's latest award-winning algorithms on the go. You still even have access to the VIR cabinet technology, allowing you to virtually adjust microphone placements in the free mobile app. Of course, any changes that you make can be saved as a preset and will sync to all of your devices which have ToneX installed.
As long as you have a stable internet connection, you can even browse ToneNET for new tones. Search, filter and demo a massive range of Premium, User-Generated Tone models and your custom rigs. Models are not restricted to which device they can be used and can be hosted on either mobile or desktop applications.
Introducing the world's most powerful amp-modelling technology to date. AI Machine Modelling is a revolutionary new technology, developed by the team that's behind Amplitude, the most popular and flexible amp simulation suite on the market. Indistinguishable from the real thing, AI Machine Modelling software is capable of capturing everything from simple boost pedals to complex rigs which include pedals, amplifiers and speakers.
Deep learning networks are employed to learn the tone of the rig in just minutes, using real guitar signals along with test tones for the closest and most accurate model imaginable. The resulting "Tone Model" is a dynamic clone of the rig, replicating every nuance and detail in unmistakable accuracy. AI Machine Modelling is not just the next step in guitar and bass amplifier simulation, it's the definitive new standard.
Harness the power of IK's advanced AI Machine Modelling technology and turn your guitar or bass rig into a virtual rig inside of ToneX to have your exact studio tones in every session, without ever needing to switch the hardware on. When paired with ToneX Capture, you can capture individual elements of your rig from distortion, overdrive, fuzz, EQ or boost pedals, amplifiers, cabinets and microphones or all of the above together in a complex rig. With built-in assistance guiding you through each step, creating your own virtual rigs is made incredibly easy and is done in as little as 5 minutes.
ToneX Capture is an all-in-one hardware unit which lets you capture your rig in pristine audio quality, with or without microphones. Using the line-out of your amplifier, the ToneX Capture even lets you create amplifier-only captures with a load box for individual control over your amplifier and cabinet rig. That said, the AI Machine Modelling technology is so advanced and in such vivid detail that you can capture both amplifier and cabinet and then virtually separate them with unrivalled accuracy.
ToneX uses specifically-prepared audio files along with complex test tones to capture your rig in true-to-life detail. After capturing the response of your rig, the complex neural network builds a model which can then be hosted in either ToneX plug-in or a standalone app. This can be done in as little as five minutes with selectable levels of accuracy. The end result is a perfectly captured signal with no aliasing thanks to ultra-precise reproduction of high frequencies. Share this with the world and add a custom rig skin, tag it with keywords and upload it to the ToneNET for all to hear!
